F.A.Q.S

Question:
Isn’t having your windows cleaned in the rain is a waste of time and money.

Answer:
When last were your windows cleaned? Last month? Two months ago? 3 months? 6 months? Can't even remember??
When we visit we will literally be cleaning off weeks (maybe months or years!) worth of dirt. It is frankly impossible for the rain (which is practically pure water) to make your windows dirtier than before they had a clean.
What the rain does do is splash on the windows and spread the dirt that is already on them around, which is why they look awful after the rain. Shouldn't that be reason enough to let us do our job leave you with CLEAN windows?
And don’t forget we offer a 100% satisfaction guarantee - whether it's raining or not.

 

Question:
Why do you leave my windows WET after they've been washed? Other window cleaners dry them

Answer:
We could dry your windows, but that would actually RUIN the finish.
We wash your windows using specially filtered and de-ionised, laboratory-grade, 'Pure Water'.
ALL dissolved solids (including the minerals responsible for leaving water marks) have been removed. This means that water disperses quickly and evaporates (dries) to a streak free shine. If we used a rag to dry the windows it would leave ugly streaks (and probably lint or fibres too). If we used a squeegee instead we'd be introducing a static charge to the window (no point in de-ionising the water then) which will attract dust & dirt more quickly.
Trust the science, and wait to see the end result.

Question:
What is "Pure Water" Window Cleaning?

Answer::
Traditional methods of cleaning windows( i.e.: a man up a ladder with a squeegee and bucket of soapy water) are on the decline as more and more window cleaners are investing in Pure Water (also known as Water-Fed Pole) Systems.
You’d be forgiven for thinking it's little more than avoiding the use of a ladder while simply attaching a special brush to a fancy hosepipe.  There's way more to it than that!
The key point is that windows are NOT cleaned with tap water, and NO detergent is ever used.  Instead, a rather complex purification process is followed to create laboratory-grade pure water
Untreated tap water contains many mineral deposits, additives, and dissolved solid matter. Calcium, flouride, chalk, lime, sand, dust, bacteria and so on.
Added to that bucket of tap water a traditional window cleaner uses is also detergent, usually in the form of dish liquid. Soap, by its very nature leaves a sticky residue and soapy build-up. Don't believe it? Just take a look at the lovely ring left around your bath when you're finished.
And the cherry on top is that a sponge is dipped into the soapy tap water and dragged across your windows to clean them. Then a rubber blade (squeegee) is dragged across the glass to dry it, leaving a static charge. What happens to your hair if you rub a balloon across it....?
Static attracts dust.
Dust sticks to the sticky, soapy residue.
Result: Your windows get dirty quicker/ need cleaning more frequently and you pay more in the long run.

 

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